Terms of Service

Effective Date: September 13, 2025

1) Who we are & what we do

OneDrugRehab.com (“OneDrugRehab,” “we,” “us,” “our”) operates an online directory and education resource for substance-use treatment providers (the “Services”). We are not a referral service, do not practice medicine or behavioral health, and do not endorse or recommend specific providers. Users choose whom to contact.

We offer flat-fee advertising (e.g., clearly labeled Featured/Sponsored placements). We do not accept remuneration tied to patient volume or value (e.g., per-lead, per-admission, fee-splitting, or profit-sharing).

By accessing or using the Services, you agree to these Terms.

2) Not medical or legal advice; emergencies

Content on the Services is for educational purposes only and is not medical advice. Use of the Services does not create a patient–provider relationship with OneDrugRehab.

If you are experiencing a medical or safety emergency, call 911. For mental-health or substance-use crisis support, call or text 988.

3) Your account & eligibility

You must be at least 18 to use the Services. You are responsible for the security of your account credentials and all activity under your account.

4) Neutrality & rankings

Organic listings are ordered by relevance to user filters, proximity, and profile completeness (with alphabetical tiebreakers). Payment does not influence organic ranking.

Paid placements appear in separate, clearly labeled ad modules (e.g., “Sponsored” or “Advertisement”). See our Neutral Ranking & Advertising Policy for details.

5) Provider responsibilities (for clinics/programs)

If you manage a provider profile, you represent and warrant that:

We may request documentation and may remove or suspend listings that violate these Terms or our policies.

6) User conduct

You agree not to: (a) submit clinical/medical details about yourself or others in general site forms; (b) post unlawful, misleading, infringing, harassing, or hateful content; (c) scrape, copy, or reverse-engineer the Services; (d) interfere with security or access controls; (e) impersonate others or misrepresent affiliations.

7) User content & license

If you post or submit content (e.g., reviews, photos), you grant OneDrugRehab a worldwide, nonexclusive, royalty-free license to host, reproduce, display, and distribute that content in connection with the Services. You remain responsible for your content.

We may moderate or remove content for any reason, including privacy, accuracy, or policy concerns.

8) SMS/text & email communications

If you opt in to receive messages from a provider, you authorize that provider to contact you at the contact details you provided (including by call, text, or email). Message/data rates may apply; reply STOP to opt out, HELP for help.

If you separately opt in to messages from OneDrugRehab, we may send educational updates or service notices. You may opt out at any time. Consents are brand-specific—consent to a provider does not equal consent to OneDrugRehab, and vice versa.

9) Payments & plans (for providers)

Plans. We offer flat-fee subscription plans (e.g., Directory, Featured, Sponsorship). Features and pricing are described at purchase.

Billing. Fees are billed in advance (monthly or annually) and are non-refundable once a billing period begins, except where required by law. You may cancel at any time; cancellation is effective at the end of the current billing period. Taxes may apply.

Fair use. Featured/Sponsored placements are limited to the categories/locations purchased and must comply with our neutrality and disclosure requirements.

No outcome guarantee. We do not guarantee impressions, clicks, inquiries, or admissions.

10) Intellectual property

The Services, including our logos, design, text, and software, are owned by OneDrugRehab or our licensors and are protected by law. You receive a limited, revocable, non-transferable license to use the Services for their intended purpose.

11) DMCA/copyright policy

If you believe content infringes your copyrights, send a notice to [email protected] with: (a) the work claimed; (b) the infringing material and its location; (c) your contact information; (d) a statement of good-faith belief; (e) a statement under penalty of perjury; and (f) a physical or electronic signature. We may remove content and, for repeat infringement, suspend accounts.

12) Privacy

Our Privacy Notice explains how we collect, use, disclose, and protect information. By using the Services, you agree to our Privacy Notice.

13) Third-party services & links

Third-party sites and services are not controlled by us. We are not responsible for their content, privacy, or security.

14) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

15) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONE DRUG REHAB AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow exclusions/limitations; some provisions may not apply to you.

16) Indemnification

You agree to defend, indemnify, and hold harmless OneDrugRehab from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your: (a) use of the Services; (b) content; (c) violation of these Terms or laws; or (d) violation of third-party rights.

17) Governing law; arbitration; class-action waiver

These Terms are governed by the laws of the State of Nevada, without regard to conflicts of laws.

Arbitration. Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by AAA under its Commercial or Consumer Rules (as applicable). Seat: Nevada. Either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

Class-action waiver. You and we agree to resolve disputes only on an individual basis; no class or representative actions.

Small claims option. Either party may bring an individual action in small claims court if eligible.

30-day opt-out. You may opt out of arbitration by sending written notice to [email protected] within 30 days of first accepting these Terms.

18) Changes

We may update these Terms. Material changes will be posted with a new effective date. Continued use after an update constitutes acceptance.

19) Contact